Burke County’s Response to COVID-19
• Burke County is reporting 34 positive cases. The cases consist of both traveling and community
spread. All positive cases are isolated and Public Health staff continues to investigate the cases
and will be locating those close contacts to help contain the spread of the infection.
• Public information line has been opened Monday through Friday, 8am – 5pm for those with
questions can call 828-764-9388.
• After hours, general questions can be directed to NC Public Information Line at 1-866-462-3821
Just a reminder again from Burke County Commissioners:
• Visit this You Tube link for an important Video Public Service Announcement message to Burke
County residents: https://youtu.be/_MrU_tobYPE
• Commissioners really want residents to be careful with the sites they visit to get information.
Some sites like the recently noted site (infection2020) has malware and does not have accurate
information. For correct information please go to one of these sites: www.burkenc.org/COVID19 or www.ncdhhs.gov/coronavirus .
Just a reminder again from 911 Communications:
• Citizens that experience an emergency should continue to call 9-1-1
• All callers, should be prepared to answer basic medical screening questions regardless of the
nature of the call for the safety of first responders
• Citizens wishing to report violations of the Governor’s Stay at Home order or restrictions on mass
gatherings, should not call the EOC or 9-1-1 but contact the communications center
administrative line at 828-437-1911
If you have any further questions or need additional information, contact the Burke County Public
Information Line at 828-764-9388, Monday – Friday from 8am – 5pm and after hours the NC Public
Information Line number is provided as a resource to contact. The operator will answer your questions or
direct you to the correct person to answer your questions. Or you can also visit the Burke County
COVID-19 webpage at www.burkenc.org/COVID-19. If you are having a medical emergency, call 9-1-1
and inform the dispatcher that you have symptoms listed for COVID-19.
